If so, go to this page and click the Start button to test your connection speed. Don’t use the Web or check email while the test is going on. Once it finishes, come back here and report what service you’re using (Telus, Shaw, etc), where you’re located and what up/down speeds you got.
My local ISP claims to provide a connection ‘8-15 times faster than cable or ADSL’. I’m not buying it, but I need a data set to offer a meaningful complaint. So, if you’ve got a minute, test your connection and report back.
UPDATE: Thanks to everybody who has provided their stats. That’ll be plenty. My current speed is shamefully slow–190 kbps down and about 100 kbps up. So, despite what Donna says about Novus (see comments), there’s either something wrong with my connection or with their service.