My colleague is having some difficulty with her Mail application, running under the newest version of OS X (Tabby? Tigger? Something like that). Basically, her Junk folder indicates that there are messages, but when she clicks on the folder, she’s unable to see them (to verify, for example, that there are no false positives).
I’m no Apple guru (I’m not the guru of any fruit, actually), and have a busy day, so I spent 90 seconds trying to debug and then had to move on. It’s a POP account, and I ran through all the Junk mail settings, and nothing jumped out at me. I took a quick screenshot, which does little other than prove I’m not making all this up. Any suggestions?
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