VOIP Still Kinda Sucks
July 2nd, 2008, 13 Comments »
Maybe it’s just been a bad week, but VOIP feels like a rare Concorde-esque backward step in technology. In the past week, I’ve had three separate conversations (all, coincidentally, with software startups) interrupted by lousy phone service. In each case, the person I was speaking to blamed their dodgy VOIP service.
We were reasonably happy with Skype (and SkypeOut) when living in Morocco and Malta (the Maltanet VOIP service was awful). Yet, counterintuitively, it’s been much more unreliable when making calls from BC. Maybe a busier network is to blame?
On the other hand, Shaw has provided the most reliable VOIP service I’ve ever used.
In short, making a phone call used to 100% reliable. Thanks to VOIP, we’re down to about 85%. What gives?