Recent Guest Posts

April 14th, 2009, 5 Comments »

For no particular reason, I’ve recently written a few guest posts on other sites. I’ve got a couple more pending, too. I thought I’d link to them in case they’re of interest:

There’s my wrap-up of the South by Southwest conference on Techvibes:

While there were big names at the sessions (hey, there’s Heather Armstrong! There’s Hugh McLeod! And so forth), I didn’t think they were any better, on average, than, say, Gnomedex or another, smaller geeky conference. They followed a similar bell curve from awful to excellent. This is no surprise, as there are hundreds of panels and being popular doesn’t necessarily make you insightful or a good public speaker.

I intentionally tried to go to sessions which had little to do with my day job. I quite enjoyed a session on video game marketing, and my favourite panel was a group of four archaeologists discussing how they use the web to talk about their work.

For the O’Reilly Radar blog, I wrote about a common hiring mistake that startup founders make:

Her response highlighted one of the most common mistakes we encounter when working with early-stage startups: the founders hire too much marketing talent too early.

Why does this happen? I’m not sure, but I wonder if it’s because many founders have a technical background. As such, they’re unfamiliar and sometimes a little intimidated by the challenges of promoting their startup. To assuage their concerns, they bring in a senior marketer with plenty of credentials.

In theory, this looks like a rational decision. After all, the more experienced the executive, the better. Practically speaking, things aren’t quite that simple.

And just yesterday Mashable published my guest post on how to use social media to market the ordinary:

It would be great if we worked for Apple or Volkswagen. Their products generate conversations because they are legitimately worth talking about–they’re beautifully designed, innovative and easy to love. They are, to use Seth Godin’s classic metaphor, a few purple cows among a vast pasture of Jerseys. And, of course, the social web loves purple cows.

But what do you do if it’s your job promote toilet paper or minivans on the web?

Find a gimmick. Devise an original way of talking about (or around) your plain old brown cow. Marketers like to describe this strategy as ‘creating a meme’, but that’s always struck me as needlessly high-minded. Let’s call it what it is: a gimmick. My dictionary describes a gimmick as “an ingenious or novel device, scheme, or stratagem, especially one designed to attract attention or increase appeal”.

5 Comments »

How To Run a Great Informational Interview

February 17th, 2009, 10 Comments »

Early in my professional career, I did a lot of informational interviews. I did an internship program after university, so that required that I talk to a lot of potential employers. Those conversations focused my mind on what I did and did not want to do in my career.

In the past few years, I’ve been able to return the favour, and answer questions about the worlds of marketing, software and so forth. When possible, I try to make introductions to other folks the interviewer might find helpful. I guess I do an interview every two or three months.

I’ve had enough experience with information interviews, then, to make some recommendations on how to complete a great one.

  1. Prepare your questions in advance. This forces you to think about the meeting ahead of time, and demonstrates to the interviewee that you respect their time.
  2. Make your questions as specific as possible. Specific answers are probably more useful than general ones–they’re also easier to answer. If you’re just kicking the tires on a career, then try to get your broad questions answered by other means (books, the web, industry events, and so forth).
  3. Be friendly and personable. You want to put the other person at ease. If they’re relaxed, they’re likelier to speak frankly, which will prove invaluable in the long run.
  4. Don’t ask for a job.
  5. Don’t ask how much the interviewee makes. Again, the internet is your friend for estimating salary ranges.
  6. Tell your story. You should listen more than you talk, but it’s important that the interviewee gets a sense of who you are.
  7. Ask what the interviewee loves and hates about their job. These questions, I think, can be particularly illuminating.
  8. At the end of the interview, always ask “is there somebody else you think I should talk to?” There probably is, and the wider you cast your net, the likelier you are to find the job that best suits you.
  9. Send a thank-you card. An email is acceptable, but a card is extra classy.

As for being the interviewee, I think the most important thing to do is to be encouraging but honest. If you think the market for blimp pilots is pretty flat, for example, then say so. You’re doing the interviewer a disservice if you just tell them what they want to hear.

I was reminded to write up because my most recent informational interview experience was particularly kick ass (thanks to the interviewer, not me).

10 Comments »